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Former Member

Exception_From_Service_Risk

Hi,

I am working SAP GRC and facing one issue which I am going to describe in details .Need expert help to resolve this.

Details What I have done

" have processed two requests, one to add a different Role then I were working with, and the request processed successfully. I then created a GRC request to provision the ZITENT360A Role to an Inspect ID, and that too was successful. This work performed under record TASK0000022363.

I could guess that the issue may pertain to the Risk and Mitigating Controls that were associated with the record that I had created, however, I am unable to determine why the request will not complete successfully even though we has successfully assigned the Mitigating Controls. I need a second level support to the below issue.

When I am working with CUP - My Work- Request For Approval

Error massage coming :-

Requset No: 6875

Error provisioning your request:Request No 6875:Error iccured in System : Error details

Mitigation Control SMTFOO1 could not be saved for user CPTNR:Exception_From_Service_Risk:F029 is not assigned to Mitigation:SMTFOO1

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1 Answer

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    Former Member
    Dec 16, 2011 at 04:19 AM

    Hi,

    How have you defined the mitigation control SMTFOO1?? Is the risk F029 assigned to the mitigation control??

    Cheers,

    Diego.

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    • Former Member

      Hi, Here I am putting more details to get solution :

      "Production CUP is configured to allow us (Security COE) to approve requests despite conflicts.

      Which should have allowed us to fully approve the request. We currently do not have work flows established in CUP for the approvers you have listed below. So even though one of the Mitigating Controls are missing, we should have been able to finalize the CUP Request"

      I want end user's provision request should be approved sucessfully , still it is open and user unable to get the process to be approved.

      Plz find me a solution how i can proceed to solve this issue ?

      Thanks,Sanjay mohanty