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BCB Contact Center Simulator

Hello Gurus,

I have a situation to demo the Telephony functionality to my client.

What is the configuration i need to do for setting up BCB application in CRM application?

What is the authorization object or role i need to have to access Contact Center Simulator in BCB application.

All your help is highly appreciated and valued.



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1 Answer

  • Posted on Dec 14, 2011 at 09:06 PM

    Hi Amar,

    Just follow the steps described in Stephen Johannes weblog located here:

    Please note that you need CRM java stack to be installed.

    Kind regards and good luck!


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