charm optimization for Checkin/checkout

[Former Member]

Hi,

We have an existing standard charm configured and used,

Now client wants optimize it by clicking the below in Solman_directory

"Enable Checkin/checkout of Solution structure"
"Send email after check-out status change"
"Enable change Request Managent"
"Enable History"

Now I want to find out the pre steps to be done,and the dependencies.

how can we smootly move our change request process from support notification, to creating change request from solman_directory and Check-in /checkout it to the Business Process?

Please suggest, thanks in advance.,

[Former Member]

Hi,

If any one has done such migration from normal charm using service desk message onto a Check in -check out -create change request setup, please suggest me. Thanks.