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author's profile photo Former Member
Former Member

charm optimization for Checkin/checkout

Hi,

We have an existing standard charm configured and used,

Now client wants optimize it by clicking the below in Solman_directory

"Enable Checkin/checkout of Solution structure"
"Send email after check-out status change"
"Enable change Request Managent"
"Enable History"

Now I want to find out the pre steps to be done,and the dependencies.

how can we smootly move our change request process from support notification, to creating change request from solman_directory and Check-in /checkout it to the Business Process?

Please suggest, thanks in advance.,

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 15, 2011 at 09:54 AM

    Hi,

    If any one has done such migration from normal charm using service desk message onto a Check in -check out -create change request setup, please suggest me. Thanks.

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