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Bank Transfer file missing

Forum,

I am trying to run through the Payment Wizard and select Bank transfer as my preferred option, i then specify a location for the BACs file i want to create and run through the remaining steps. I then execute the wizard and choose 'Finish'. Whilst the payment has been made to the BP, the file i have asked it to create has not been created.

Why would this be? I have tried this on both 2007A and 8.81 both to no avail.

Regards,

Juan

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  • Posted on Dec 14, 2011 at 03:53 PM

    Hi Juan,

    make sure you really started file creation:

    In the screen for creating the bank transfer file, there are two radio buttons: "run test" / "create file":

    - when you click "execute" the first time, the screen shows test output

    - the real file is written only in the second run

    Additionally, I found that in our system (8.81 PL05) the export path chosen is not kept for the next export (in contrast to what documentation says).

    So, if you rely on the path being the same like last time, you might find the export file in some place where you would not search for it...

    HTH,

    Thomas

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