No connection parameter value for UDM_Collections

[Former Member]

Hi I am trying to configure promise to pay case management. During the creation of promise to pay I am not able to assign element type for case record to UDM_Collections and it is giving me error that no connection parameter value .

SRM_MOd024343439305ERJNJDN is invalid. Please help as I am not able to assign proper element type for case record for RMS UDM_collections

[Former Member]

rms element type is probably not required.

[Former Member]

Please note most people find the standard case type and associated elements are fine and do not change anything.

I presume you have copied the standard and made changes.

Why dont you assign the standard to your Company Code and confirm that that works.

[Former Member]

Hi Mark,

I have not changed any thing so far..I am using RMS ID as UDM_Collections and

element type for case as UDM_SPS_P2P and element id for notes as UDM_SPS_P2P_notes when I try to assign the element type id for record then on selecting the same i am getting message as " no element type for scmg_sp_case_record: found in rms UDM_collections.

[Former Member]

try UDM_SPS_P2P_NOTES

[Former Member]

Yes, I am using the same as suggested for element type id for notes as I mentioned in my message.

UDM_SPS_P2P_Notes

[Former Member]

the case should not have a model number

[Former Member]

Yes correct case is not having model no. but I think it should have element type id for case record.

I have kep RMS ID as UDM_collection and filled in element type id for case and element type id for notes.

Case record model no. is empty and element type id for record is giving me erroe.

Other details of attribute, function, status profile are filled from standard appropriately.

[Former Member]

Also while putting in the element type id for case record the message no. is SCMG_CUSTOMIZING002.

Diagnosis: no element types have been maintained for service provider in rms.

Procedure for system administration: Maintain the relevant element types in registry, or choose an rms where the required element types are maintained.

It looks to me that there is some element type missing in UDM_Collections RMS which should have come as part of standard development.

[Former Member]

Not required for collection management element type for case record.