we have designed new smart forms forms. We got good results when testing these forms in our SAP test-system (the Arial font was printed without a problem). Testing the forms in the production system, we got only printouts containing a font like courier where the Arial fonts had been used. Using the se73 we realized that the printers in our test system contained 4 Arial fonts (shown with a yellow background). Those 4 fonts could not be found by using the se73 in our production system.
What do we have to do to get the missing printer fonts into our production system?