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Former Member
Dec 13, 2011 at 02:54 PM

Lockbox Discount calculation

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Hi,

Our client is using Lockbox for Incoming payments and we are experiencing an issue with discount calculation.

Ex : If Customer ABC has a credit balance $1000 as of 12/15/2011 and if there is an invoice 1 for the amount $1000 which is due as on 12/15 with a payment term 15 days 10%. Customer won't be sending the invoice details as his money is already with the client. If he is sending the payment details for the invoice1 along with some other invoice after 12/15, system is not calculating the discount at this point, as the invoice was past due.

Is there any uset exit or OSS note to resolve this issue.

Thanks in advance.

Uma