Lockbox Discount calculation

[Former Member]

Hi,

Our client is using Lockbox for Incoming payments and we are experiencing an issue with discount calculation.

Ex : If Customer ABC has a credit balance $1000 as of 12/15/2011 and if there is an invoice 1 for the amount $1000 which is due as on 12/15 with a payment term 15 days 10%. Customer won't be sending the invoice details as his money is already with the client. If he is sending the payment details for the invoice1 along with some other invoice after 12/15, system is not calculating the discount at this point, as the invoice was past due.

Is there any uset exit or OSS note to resolve this issue.

Thanks in advance.

Uma

[srinivasa_maruvada]

Change the base line date to before 15 days. in customer line item of invoice 1

Srinivas

[Former Member]

Thanks for the reply, but, we don't want manual intervention. Also, payment terms is a config change which has to follow deployment cycle. Also, same payment terms will be used by many other customer who may/may not have credit balance at that time.

Thanks

Uma