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Former Member
Dec 13, 2011 at 12:35 PM

LDAP Config on Win2008 - users cannot login to infoview but can CMC

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Hi i have an enterprise tool CA spectrum and that is configured to use LDAP users - which works well - the spectrum tool integrates with BOXI Product: 12.1.0 from the spectrum tool there is an infoview link which launches infoview and should go straight to infoview document list.

It does this successfully for 1 user which is the install user for both spectrum and boxi (on different servers)

There is a spectrum users group created in ldap.

I have added this group into the LDAP configuration page and the LDAP config updates with no error

LDAP Authentication is enabled

Synchronize Data Source Credentials with Log On

Enable and update user's Data Source Credentials at logon time

LDAP Server Configuration Summary

To change a setting, click on the value to start the LDAP Configuration Wizard.

LDAP Hosts: 43.0.x.x:389

LDAP Server Type: Custom

Base LDAP Distinguished Name: DC=domain,DC=NOC

LDAP Server Administration Distinguished Name: CN=Administrator,CN=Users,DC=domain,DC=noc

LDAP Referral Distinguished Name: " "

Maximum Referral Hops: 0

SSL Type: Basic (no SSL)

Single Sign-On Type: None

Mapped LDAP Member Groups Add LDAP group (by cn or dn):

secLDAP:cn=spectrum users, cn=users, dc=domain, dc=noc

New Alias Options

Assign each added LDAP alias to an account with the same name

Create a new account for every added LDAP alias

Alias Update Options

Create new aliases when the Alias Update occurs

Create new aliases only when the user logs on

New User Options

New users are created as named users

New users are created as concurrent users

Attribute Binding Options

Import Full Name and Email Address

Give LDAP attribute binding priority over AD attribute binding

Now when im logged into spectrum as another ldap user and click the infoview link i get a login prompt and it will not accept my ldap user details giving me an error ..

u2022Account Information Not Recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

But i can use the same user and log into CMC ok

Looks to me something like the Infoview needs an enterprise account to login as opposed to a LDAP account and they aren't be related to each other ?

Also where are the login log files found if any exist ?

Thanks.