Hi i have an enterprise tool CA spectrum and that is configured to use LDAP users - which works well - the spectrum tool integrates with BOXI Product: 12.1.0 from the spectrum tool there is an infoview link which launches infoview and should go straight to infoview document list.
It does this successfully for 1 user which is the install user for both spectrum and boxi (on different servers)
There is a spectrum users group created in ldap.
I have added this group into the LDAP configuration page and the LDAP config updates with no error
LDAP Authentication is enabled
Synchronize Data Source Credentials with Log On
Enable and update user's Data Source Credentials at logon time
LDAP Server Configuration Summary
To change a setting, click on the value to start the LDAP Configuration Wizard.
LDAP Hosts: 43.0.x.x:389
LDAP Server Type: Custom
Base LDAP Distinguished Name: DC=domain,DC=NOC
LDAP Server Administration Distinguished Name: CN=Administrator,CN=Users,DC=domain,DC=noc
LDAP Referral Distinguished Name: " "
Maximum Referral Hops: 0
SSL Type: Basic (no SSL)
Single Sign-On Type: None
Mapped LDAP Member Groups Add LDAP group (by cn or dn):
secLDAP:cn=spectrum users, cn=users, dc=domain, dc=noc
New Alias Options
Assign each added LDAP alias to an account with the same name
Create a new account for every added LDAP alias
Alias Update Options
Create new aliases when the Alias Update occurs
Create new aliases only when the user logs on
New User Options
New users are created as named users
New users are created as concurrent users
Attribute Binding Options
Import Full Name and Email Address
Give LDAP attribute binding priority over AD attribute binding
Now when im logged into spectrum as another ldap user and click the infoview link i get a login prompt and it will not accept my ldap user details giving me an error ..
u2022Account Information Not Recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
But i can use the same user and log into CMC ok
Looks to me something like the Infoview needs an enterprise account to login as opposed to a LDAP account and they aren't be related to each other ?
Also where are the login log files found if any exist ?
Thanks.