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special characters not in shoppincart ?

former_member186143
Active Contributor
0 Kudos

We have an external vendor with a catalogue that contains descriptions with special characters like ø

when transfered to the shoppingcart it is translated to #ꀯ뺐

In the conversion to pdf it crashes since the character can't be translated

is there a method to solve these kind of special character problems ? or does our system finally needs an upgrade ?

the system is srm 5.0

kind regards

Arthur de Smidt

Accepted Solutions (1)

Accepted Solutions (1)

christian_zeuch
Participant
0 Kudos

Hi!

Please verify if the KBA below will help you:

1645581 - Special character are transferred as "#" to SRM

Best regards,

Christian Zeuch

Answers (0)