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Former Member
Dec 13, 2011 at 07:46 AM

Smart value help - how to make one field data dependent on another field



In Account identification , for fields like Region we use to have F4 help till CRM 2007/6.0 version, but with upgrade we have something called Smart value help.

We configured the smart value help to show fields when we press a letter instead of selecting F4 help. But the problem is the fields are not filtered based on the country selected. It shows all the regions which starts with alphabet entered in Region field. How can we filter based on Country selected.

Ex - When Country 'US' is selected in Country field and C is entered in Region field and pressed space button , it shows CA and also some regions which are not in US.


Ch Deepthi.