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author's profile photo Former Member
Former Member

Workitems and Mail Notifications being sent multiple times.

Hi,

There are two issues with our WF development:

1. An approver is receiving a mail notification and WF Decision item TWICE. On analyzing, we found out that the "Requested End" tab of the Decision task had an entry of 2 mins (Work item creation).

Guidance needed on whether this would resolve the issue or is there a different solution.

2. On trying to execute a decision for a WF item, an error msg is shown, "You are not a receiver of the work item" and does not allow to proceed with the decision. What could be the issue??

Regards,

Vipul.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 13, 2011 at 09:16 AM

    Hello,

    What happens is, till your workflow duration is on, you will receive reminder mails.

    So to avoid this, you need to increase all the duration steps to be equal to duration of of the workflow what you define in the Start step.

    Also please explain your decision work flow logic,

    Regards,

    Abhishek

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