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Former Member
Dec 13, 2011 at 03:06 AM

Outgoing email from Interaction center od SAP Business WorkPlace

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Gurus

I want to confirm that we need a SMTP server to send an outgoing email from SAP. It could be from SAP Business workplace or it could from the email workcenter from IC web- Kindly confirm this for me- if the statement is not true then let me know what's wrong?

will I be able to send an email from SAP without having the SMTP settings in SCOT?

One more question regarding this- does a transaction type activity gets created when I am sending an outgoing email and how do I configure this transaction type?

Full points for the correct answer

Thanks

Tarang