Logo Problem While sending the smart form as an attachment via Email

[Former Member]

Hi ,

I am using the FM SO_NEW_DOCUMENT_ATT_SEND_API1 to send the smartforma as an attachement into the mailbox . it is sent correctly but the COLOR LOGO are not coming correctlly .

I checked the OTF to PDF file is getting converted correctly .i.e. if i am downloading the foem then it is displaying correctly , but in case of sending it to mailbox as an attached PDF file ,the logo are not comming correctly ,

If anybody faced such type of problem can u please clarify .

I am thinking the problem is in FM SO_NEW_DOCUMENT_ATT_SEND_API1 . this FM is not sending the Attached PDF file correctly .

All the TExt/variables are displaying correctly in the PDF file except the LOGO.while opening the PDF file one Warnng message is getting displayed : "An error occured while opening the Image" .

PLease help ..

Thanks,

sachi

[Former Member]

Hi,

Edit your logo as 256 color bit map image and save it and upload into SE78,

And also better to use this FM :SO_DOCUMENT_SEND_API1 it is good for new versions.

thanks,

venkat.

Edited by: Satya venkat Rao.R on Dec 13, 2011 6:02 AM

[Former Member]

Hi Venkat ,

i tried in ur way but still tha same problem is there , for using the FM : SO_DOCUMENT_SEND_API1, : this FM is used inside the

FM : SO_NEW_DOCUMENT_ATT_SEND_API1 . so i feel there is no advantage of using the same .

thanks for ur help , let me know if any other solution is there ..

Thanks,

Sachi

[Former Member]

Hi Tripathy,

Please check whether SAP Note 1430123 is implemented in your system.If not implement the same note and check once.

Regards,

Arun

[Former Member]

Hi arun after applying the SAP note also it is not coming ..

any other solution ...