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Displaying Documents from Query Results

Former Member
0 Kudos

I have uploaded documents to master data in the Admin Workbench. And I am able to view these documents using the Admin Workbench.

Our users should be able to see these docs when they run queries.

Here's the problem.

From my query results, I click on one of the master data fields to bring up the context menu. I choose Goto, then Display Documents.

A new window opens in Internet Explorer. On the left, my document is there and it's a link. Nothing happens when I click on the link. And when I right-click the link and choose Save Target As, I get an error.

Any suggestions?

Thanks.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Hi,

check if the bw/doc/* services are active in transaction sicf

Heike

Former Member
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The OSS note didn't help because the document name is listed correctly. But when I click on that link for the document name, nothing happens. I expect the Word doc to open on the right-hand side.

I checked bw/doc/* and all services are active.

Any other suggestions?

Thanks!

Former Member
0 Kudos

I found OSS note 499480 and followed this solution (we are running 3.0b)...

Solution

From 30B Support Package 13 or 3.1C Support Package 07:

Start transaction RSRV and check the documents. These are located under "All elementary tests -> Documents". Correct the documents if these are inconsistent.

I have all red lights after I run the test.

Does anyone know how to fix the inconsistencies?

Thanks.

Former Member
0 Kudos

Hi Audrey,

did you check the OSS Note 501593 'Incorrect document display for InfoProvider data' ?

Hope it helps!

Bye,

Roberto

former_member188975
Active Contributor
0 Kudos

Hi Audrey,

What does the error say?