LiveOffice Refresh Activity

[sureshmandalapu6]

Dear Experts,

I am using Dashboard Design and i need to get the data from one of the Universe which is based on SAP BI Query. For the connection purpose i should be using the LiveOffice connection.

Now when i use the LiveOffice connection, i am able to get the data and everything ok. But ! when user wants to refresh the LiveOffice connection to get the latest data, we should have Refresh button to get the data.

I am not able to see the LiveOffice connection in Dashboard Design Data Manager area. The Live Office connection shows under Existing connection area and cannot see the same in Refresh button properties also.

Need anyone help is appriciated.

Regards,

Suresh

[Former Member · Accepted solution]

Hi,

The Dashboard which you have Installed in your machine is not supporting to live office

1.Which version of Live Office you had installed?

2..Which version of xcelsius you had installed?

Best Regards

Naveen

[sureshmandalapu6 · Accepted solution]

Hi,

I am using the below versions.

1. Xcelsius : Dashboard Design Version 6.0.0.0 ( Built : 14,0,2,364 )

2. LiveOffice : SAP BusinessObjects LiveOffice Version 12.3.4.895 ( Built: 895)

Regards,

Suresh

[Former Member · Accepted solution]

Hi,

http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_liveoffice_user_en.pdf

Installed SP2 for Live Office XI 3.1 (Build # 12.2.0.290)

Best Regards

Naveen

[sureshmandalapu6 · Accepted solution]

Hi Naveen,

I couldn't understand what you mean, should i degrade my LO from SP3 to SP2 and then it will work.

Regards,

Suresh

[Former Member · Accepted solution]

Hi,

yes Check it

[sureshmandalapu6 · Accepted solution]

Hi Naveen,

I removed and installed Xcelsius 2008 SP3 and still my problem is not resolved.

Regards,

Suresh

[Former Member · Accepted solution]

Hi,

Finally

http://www.forumtopics.com/busobj/viewtopic.php?p=733862

Best Regards

Naveen

[Former Member · Accepted solution]

Hi,

Im using LO version 14.0.2.364 with Dashboard version same as yours, and it works fine with me.

you can try these options :

1. Create excel document seperately and add required connections, and click "refresh all" once before saving the excel.

2. Now open your dashboard designer and import the Excel sheet using Import->data option.

3.Next add the LO connection using Data manager, X number of connections will be automaticallly created( x= no of LO connections in your excel).

4. Change the webservice url in all the connections.

5. Add refresh button and check if you can see the LO connections there.

Thanks and regards,

Vinay