Hi Experts,
I have a requirement for integration of SAP HR system with the CRM system and pull in few infotypes from HR to CRM. So, please suggest me which approach is the best practice for the integration process. I suggested my client with ALE/IDOC as they have an existing ALE and proposed them creating a new distribution model view for the infotype we need to enhance. But they were asking me to go with RFC approach as they face some issues in data replication. Also i wanna know about the reliability of both the approach after integration. How safe is the implemented approach good in support and future management? Please clarify me on this one and help me out.
Regards,
Arunmozhivarman.