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Former Member
Dec 09, 2011 at 11:31 AM

SLA calculation: Days not working

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Dear all.

I can't understand why SLA not counting Days. Only Hours.

Configured SLA according SERVDESK_VAR_ADV-E_V6.

Everything is fine if i enter in t/c CRMD_SERV_SLA

minutes,hours but not days.

mb someone had this befor and can help me to find what is wrong with this...

Regards

Sindry