unable to openESR and ID

[Former Member]

Hi Experts,

Iam unable to open ESR or ID , when i click on ESR it blinks an popup and ends with without showing any error message,

iam using java6 upadate 29, and PI version is 7.1, my collegue using the same configuration , he is successfully able to login ESR and ID

i gone through the links in SDN and applied tricks like clearing the java cache and restore archives but no solution

can anyone faced similar issue, please let me know the solution.

Thanks in adavance

Regards

Neeru

[former_member463616]

Hi,

>>Iam unable to open ESR or ID , when i click on ESR it blinks an popup and ends with without showing any error message.

Disable the proxy setting and try to open ESR or ID.

Regards,

P.Rajesh

[Former Member]

HI Neeru,

Check the Java versions installed on your system. If it is only one version then,

1. Goto XI startup page

2. Click on Administration

3. Click on Respository/Directory tab.

4. Click on Java Webstart Administration.

5. Click on Re-initialization and force-signing.

Now, try to logon.

If the no. of Java versions are more than, uninstall all the Java versions and install 1.5 or 1.6 and try to logon.

Regards,

[rajasekhar_reddy14]

check in your system how many java versions installed ,if you have more than one uninstall JDK's and install only 1.5 or 1.6 it should work

[Former Member]

Remove JRE Version 6 .

Install JRE 1.4 or 1.5 .. and then try again, I have faced this issue once with JRE Version 6.

Regards

PS.

[Former Member]

Hello,

I hope you are using Internet Explorer. Have you check whether any pop-up's has been blocked in your IE tools option.

Can you try out with different browser like Mozilla.

Regards

Ramesh

[Former Member]

Hi Ramesh,

I have tried in IE and Mozilla and even pop ups also not disbaled,

regards'

neeru

[Former Member]

Hi,

Try this.

1. In the PI Home page click the link Administration

2. New page appears

3. In the new page you can see Repository and Directory Tabs

4. Under Repository tab Click Java Web Start Application and on right paget under status You can see JNLP File

5. In that section, click the Start Application link

Hope it works

Rgds

Ramesh

[Former Member]

Hi,

There may be the three reasons for your problem.

1.The Java version may not correctly Installed correctly in your system.So remove it and reinstall it.

2.Addtiion of the IP adress of SAP PI server in your host file of your system (C:\Windows\System32\drivers\etc).

3.Check with your Internet settings whether you have any proxy settings or not.Disable it if any.

4.Run Java control panel(run:javaws.exe -viewer ) and click on network settings and click on direct connection.

Regards,

Yeshwanth R