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Former Member
Dec 09, 2011 at 09:08 AM

unable to openESR and ID

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Hi Experts,

Iam unable to open ESR or ID , when i click on ESR it blinks an popup and ends with without showing any error message,

iam using java6 upadate 29, and PI version is 7.1, my collegue using the same configuration , he is successfully able to login ESR and ID

i gone through the links in SDN and applied tricks like clearing the java cache and restore archives but no solution

can anyone faced similar issue, please let me know the solution.

Thanks in adavance

Regards

Neeru