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author's profile photo Former Member
Former Member

Print Current Report > All

Hi

We are using Web Intelligence Rich Client

Version 14.0.2

BUild 481

For single page reports my report prints exactly as expected.

However for reports with mulitple pages when I select "Print > Current Report > All, the first page of the report is printed and the remainder of the pages are printed as blank pages.

Has anyone had a similar problem or am I missing something.

Thanks

Ian

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 09, 2011 at 04:30 AM

    Hi

    Once logged into the business intelligence portal InfoView, you can access Web Intelligence documents and view reports. Onscreen navigation is made easy with page-to-page navigation buttons and a document map that allows you to jump from section to section or report to report.

    The same document can provide the information adapted to each user due to prompts that request each user, who opens the document, to specify the data they want to return to the reports.

    When you print reports, Web Intelligence automatically generates a copy of reports in Portable Document Format (PDF) format for optimum print quality.

    you can save a snapshot of the drilled report to share the results of your analysis with other Web Intelligence users, or save the document in Excel or Portable Document (PDF) format to print or email to other business contacts.

    Best Regards

    Naveen

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  • Posted on Dec 09, 2011 at 09:14 AM

    Hi Ian,

    this sounds decidedly buggy ..

    I did a Note search and 1624266 sounds similar. However the bug ADAPT01595242 which was for the BI 4.0 codeline got closed/rejected without a proper investigation (IMO) I will ask in ternally for follow-up

    Firstly, i would encourage you to try again, on the latest Patch2.8, (FYI - 2.9 comes out next week) and test again.

    IF you still get the issue after that, please contact primary support, log a message, and attach your problem document to the OSS.

    BTW - that note hints to a workaround - use the DHTML (web) viewer as your WebIntelligence preferences, instead of rich internet application (java)

    How does that look now?

    Regards,

    H

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 11, 2011 at 09:25 PM

    Hi Henry,

    I agree, it does seem a bit buggy.

    Thanks for your pointers to OSS notes and workarounds as well as patches. We will follow these up and let you know where we end up.

    I have however noticed that when I click on the Print (export to PDF icon) icon after launching the report from the Business Object Portal, a PDF document is created that can be printed.

    This is of course different to the functionality I described in my initial message so I will follow this up as you have suggested.

    Thanks again.

    Ian

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