Skip to Content
author's profile photo Former Member
Former Member

Emailing Activities with attachments from SAP

Our customer is on 88 PL 18 using MS Outlook 2010. They are using Outlook integration.

They send out Activities from SAP throughout the day. A few of the sales members notice when they have several attachments included in the Activities and sent it as an email from SAP they get an error of B02069, Failed to send E-mail via Microsoft Outlook. The latest example was 4 attachments in a Activity. It is not a size limit issue as the 4 attachments only totaled 2 mg yet the error noted above popped up.

Is there a limit on the number of attachments in Activities. Could this be an issue with the B1_shr folder?

Tried this and no go, outlook-message-sending

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Dec 08, 2011 at 04:27 PM

    Hi,

    The size of 2mb might be matter here. Have you checked if you have any bigger size email message sent out without problem in regardless of number of attachments.

    Thanks,

    Gordon

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.