Hi,
Direct Debits are getting bounced on most of the customer accounts.
Direct debit mandate form which customers sent by filling with their bank account details to Local Data Organisation are correctly updated in the system but then DD is bounced.
After complition of payment run, when i saw a payment proposal list. I could see for some customers we are getting Error Text as 003,(Which means Blocked for payment) but when i see the Customer line items, there is no block at all in customer line item.
Can anybody suggest what exactly need to checked and what could be the problem for this.
Appreciate the quick response.
Thanks and regards,
Hemanth.