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Former Member
Dec 08, 2011 at 06:07 AM

printer issue

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Hi All,

I have a printer issue, can you please help me to resolve this.

Issue: When a busines user tries to print (using front end printer), after 5 - 6 prints user's SAP logon screen disappearing. I had checked the following things.

1) SAP GUI is latest 7.20 patch level 9

2) the spool request staus is "completed" and we are getting print but user automatically logoff from the SAP

and the our SAP system details are:

OS: Windows NT

Kernel: 701

patch level: 137

DB: Max DB

Release: 7.7

SAP version: ECC 6.0 EHP4

and our Business users OS is: Windows XP

Thanks in Advacne.

Regards

KLNR