We no longer able to Accept Quotations - iw32

[Former Member]

Hi

we are following below Scenario

We create a Notification u2192 and a Serviceorder u2192, to create a Quotation we useu2192 DP80 (billing request)

The cosumer accept the Quote u2192 and you need to accept the Quote in SAP, it will automatically close

Now if we go to accept quotation it is grey out( not possible to accept)

Please suggest how could i accept quotation.

[Former Member]

Hello,

Please check whether the quotation is showing in the document flow of the service order or not. Check whether the costs are correctly flown to the quote. Please check the statuses also...

Regards,

SAM