How to read all open documents containing a specific service team (partner)

[Former Member]

Hi,

for my custom report i´m looking for a function module to read all service requests which are not closed and created for a specific service team. the service team is a partner function in the service request.

Could one of you experts please recommend a function module or example report?

Thank you.

Kind regards

Manfred

[former_member193352 · Accepted solution]

Hi Manfred,

You can use FM CRM_SERVICE_PORTAL_SEARCH to search for Service Requests based upon various input parameters including Partner Number and Partner Function.

Hope this helps.

Thanks

Vishal