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Dec 07, 2011 at 10:23 AM

CRM campaign effectiveness

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Dear friends,

When creating a campaign in CRM, how can i know the campaign effectiveness? how can i know if specific customer came to the organization because of the campaign i did or not?

Can i make it like a questionnaire to ask about if he came because of the campaign and in this case how to report the result of this questionnaire.

Best regards,

mohamed