Skip to Content
author's profile photo Former Member
Former Member

User log in issue with Xcelsius SWF file


I am using the BI as source to BO. Xcelsius dashboard is using webi data by live office.

I have exported the xcelsius in swf file & ppt format.

i am using the credentials user name, password and authentication as SAP.

I have the roles which are created in BI and imported to BO and the roles have users in BI , which came by default to BO.

Now I have created the new users in BI with initial password. I cant login to infoview or swf until i change the initial password in BI and thn with new password i can log in to BO. I understood this concept.

But confusing part is after changing to new password in BI, i can be able to log in to swf or PPT but not fetching latest data from data base.

if i log on first into infoview , thn i can be able to log onto swf file or PPT correctly and access the latest data.

If i directly access the ppt file , i get 'failed to get the document information. lo 26315". But if i login to infoview first then to swf or ppt i wont get any problem.

The problem is, users are access the dashboard file from ppt and pdf. So , is there any work around that, the new user can directly access the data from swf or ppt, without entering the infoview???

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Posted on Dec 08, 2011 at 02:22 AM

    I believe you exported/saved the XLF file to SWF or PPT format and expect these SWF or PPT to show latest data when the user opens it.

    SWF or PPT are the output formats of the XLF file. Reason why Infoview is showing latest data is because it is connected to the database real time.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Dec 12, 2011 at 11:25 AM

    Hi sapbi83 ,

    May i Know which connection you are using for fetching data into xcelsius, is it LO(Live Office) or Qaaws

    if it is Live Office then what is the refresh property set for live office object? and how many live office objects or how many qaaws connection u are using.?

    provide the answe of all the above question, i'll be able to help you and Infoview has nothing to do it with the real time data connectivity. the dashboard is completely dependent on the connections used to get data into the xcelsius, if the error is coming in PPT or PDF standalone then there is some issue with the connection used in xcelsius, just let me know the answer of all the above questions.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.