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Former Member
Dec 06, 2011 at 09:51 PM

W2 Reprint Workflow issue

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Hello,

I am using W2 reprint workflow (01000090) for employee to request their W2 reprints. Request goes to HR Admin who then executes the workitem. Issue is when they execute the work item, all it does is generate a spool entry for Employee copy but does NOT open the pdf itself for print and/or save. Is this how this workflow works or it actually open up the pdf form on screen? If it is so than what wrong must I be doing? I have already updated form type in table and since it is generating spool job it means w2 is getting generated. And in case it only generate and admin will have to go to spool and print from there, does this workflow gives any job number back so that we can look for specific job in spool.

your help will be greatly appreciated.

Arpit