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Former Member
Dec 06, 2011 at 06:16 PM

GRC CUP SP15 Patch 7 background job escalation busy status always

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Hi,

We have GRC CUP SP15 Patch 7.Requests are not escalating to alternate approver coz of background job escalation is always in busy status. First we tried by restarting the java server then it's worked.But we can't start server always.we set schedule type:other,start time:0:00am between 0:00am and 12 :00am,every seconds:300sec sunday through saturday,same for email disp and email rem.email rem and email disp is working fine only issue with escalation.

cache job time interval set to 60 sec.background job time interval set to 1 min.

Please let me know. how this issue can be resolved .

Thanks

Mash