12-06-2011 12:38 PM
Hello!!
I'm searching for a function module which will generate a ticket in the background for the Service Desk that they can see, ok...we have a problem with the rfc-connection.
I have a job who runs once a day.
If the sy-subrc NE 0.
' Generate a Ticket for the Service Desk, that they can see it in their business workplace.
Endif.
But how can I handle this?
Thanks for all your ideas.
Wishes!
12-13-2011 11:28 AM
hmm... ok.
i found a solution:
CALL FUNCTION 'BAPI_ALM_NOTIF_CREATE'
CALL FUNCTION 'BAPI_ALM_NOTIF_SAVE'
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
you need all fm's and then it works.
maybe somebody can also use it