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Former Member
Dec 06, 2011 at 12:07 PM

SLA completion - not working.

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HI all

I have configured SLA for SLFN transactions.

Everything worked fine...

a couple weeks ago in SLFN Start customer requirement and End customer requirement, stoped to calculate actual dates

there is always

Start customer requirement = 04.01.0001

End customer requirement = 07.01.0001

I think this cause the trouble with SLA too 😔

didn't find solution yet...

Don't know how, but date field Todo by - COMPLETION not working. If i choose COMPLETION only else are calculating...

Regards Sindry