HI all
I have configured SLA for SLFN transactions.
Everything worked fine...
a couple weeks ago in SLFN Start customer requirement and End customer requirement, stoped to calculate actual dates
there is always
Start customer requirement = 04.01.0001
End customer requirement = 07.01.0001
I think this cause the trouble with SLA too 😔
didn't find solution yet...
Don't know how, but date field Todo by - COMPLETION not working. If i choose COMPLETION only else are calculating...
Regards Sindry