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Unable to Start MDM Server through MDM Console

We have issue to start MDM through MDM Console , MDM instance is up and running SAP console.

I have already mounted MDM Server but its show MDM is not started , we are try to start manualy while right clicking.

It shows below error .

error starting 'sap1024.sap.xxx.com (MDM Server)'

Call to SAPWebServiceStartInstance failed with error .A connection attempt failed because the connected party did not properly respond after a period of time , or established connecton failed bacause connected host has failed to respond.

Kindly suggest to resolve the above issue in MDM.

thanks

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3 Answers

  • Dec 06, 2011 at 09:09 AM

    Hi Satheesh,

    SAP note 1403423 talks about the same issue and gives solution to this.Please find the solution below:

    Summary

    Symptom

    When we try to start or stop the MDM Server or the MDM Import Server

    using MDM Console, the following error message is displayed:

    "Call to SAPWebServiceStartInstance failed with error: A connection

    attempt failed because the connected party did not properly respond

    after a period of time, or established connection failed because

    connected host has failed to respond".

    Other terms

    738523 2009

    Reason and Prerequisites

    You cannot stop the MDS instance from a remote machine, but need to directly log into the host where MDS is running and can start and stop it from there. This implies that the MDS instance can be started and stopped in general, but that there is an issue with the SAPStartSrv WebService interface that the MMC needs to talk to in order to start or stop the instance.

    Solution

    There a firewall in place that might block incoming traffic on the

    MDS host.

    The WebService listens on two ports: 5<MDS Instance Number>13(http) and 5<MDS Instance Number>14 (https). For instance if MDS was installed as instance number 0 the ports would be 50013 and 50014. These ports must not be blocked by a firewall. If there are then please open the firewall for the ports.

    Thanks,

    Ravi

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    Former Member
    Dec 06, 2011 at 10:47 AM

    Hello,

    Please, check if you are able to ping the MDM server from the machine you are trying to connect to MDM.

    If not check for any firewall setting and port are open for connection or not.

    Regards,

    Abhishek

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    Former Member
    Jan 04, 2012 at 12:51 PM

    Temp i am closing this thread ...

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