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Former Member
Dec 05, 2011 at 08:49 PM

How to Deactivate a Survey in an unmodifiable Quality client ?

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Hello,

I have a Survey in Quality system, that needs to be deactivated, so

that it does not shows up in an Opportunity in Web UI, when the Status of

Opportunity is Win/Loss.

The problem is, the Quality system client is Unmodifiable, hence I am not

able to change the "Define Determination

for Questionnaires" and hence make this survey Inactive. The changes can only go through

Transport from the Dev system.

And, in the Dev system, surprisingly, there is no entry for this Survey

in "Define Determination for Questionnaires", where I could do the

changes and create a transport for the Q system.

Hence, it has become kind of a deadlock. Please suggest some solution.

Changes to be done on this screen: (making the survey Inactive):

IMG -> CRM -> Transactions ->Settings for Opportunities ->Sales

Methodology ->Define Determination for Questionnaires

Any help would be appreciated.

Thanks,

Abhi

Edited by: ascrm03 on Dec 5, 2011 9:49 PM