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Error in Partner determination Profile

Former Member
0 Kudos

We are facing 1 issue in our Project.

The details are as below :-

1) We have SAP CRM 5.0 integrated with SAP ISU ECC 6

2) In SAP CRM, for Service Contract ,we have Transacton Type BUS2000112 ; which has partner determination profile ZISU0001 for the header and has following partner functions a) 000000001 Sold To party b) 000000015 Contact Person

3) For Contract Line Item we use , item object type BUS2000147 , which has partner determination profile ZISU0002 with Partner function

a) 000000001 Sold To party b) 000000015 Contact Person c)000000014 Employee responsible.

4) We have 1 Action profile which triggeres automatic renewal of the Contract Line item in which it copies the Old contract Line item to new contract line item.

5) Now we are facing 1 issue here; for the new Contract line item the Employee resoponsible is not copied from Old Contract Line Item to New Contract Line item.

Because of this the replication to SAP ISU is not working as there is error in the CRMD_ORDER.

The error is "Enter Employee Responsible"

6) If we manually enter the employee responsible the error is not there and replication works.

Some how It is only populating partner profile from header level instead of Item level.

If any one can guide us in resolving this issue or any SAP Note which can fix this.

Accepted Solutions (1)

Accepted Solutions (1)

Maggie
Employee
Employee
0 Kudos

Hi,

Please check the access sequence settings of employee responsible in ZISU0002.

Or if you have consultant who can debug, please debug FM COM_PARTNER_DETERM_STEP_ONE_OW, where the partner determination starts.

Best regards,

Maggie

Former Member
0 Kudos

Hi Maggie,

Thanks for your response.

The accesse sequence for ZISU000002 is as below :-

Access sequence : IST1 Logged on User as Business Partner

Determination tm : Recurring.

Can you let us know if it is correct ?

regards,

Sagar

Maggie
Employee
Employee
0 Kudos

Hello Sagar,

If you want to copy the partner from preceding document, please consider using access sequence 0008.

It has step 10 which is used to get the partner from preceding document.

Best regards,

Maggie

Former Member
0 Kudos

Hi Maggie,

Thanks for you reply.

I must admit , I did not mentioned 1 point here.

This configuration is there since 2008 in our system.,

Last month we had technical upgrade for SAP CRM and ISU where only backlog of SAP Notes werre implemented applicable to SAP CRM5.0

And the issue which we see is after the upgrade; can you suggest possible solution or the issue.

We Tried to debug the Standard function module and we observed that it it trying to determin the Partner Functions at Header level instead of previous Item level.

Is there any relevant note available ?

regards,

Sagar

Maggie
Employee
Employee
0 Kudos

Hello Sagar,

The access sequence you are using now just uses the current log on user as the partner. It will not copy the previous document's partner. There is no change on this.

I think the possible reason for the partner determination failed in your upgraded system might be that you do not have a central person BP assigned to the user. Could you please check that? Does the user have a BP linked? Is the linked BP a central person? (The business roles for which a central person is created are 'internet user' BUP005 and 'employee' BUP003.)

I hope this could be helpful.

Best regards,

Maggie

Answers (0)