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Error While creating users in managed system.

Dear All,

I am configuring SAP Solution Manager 7.1. I am in stage of Managed System Configuration (for JAVA).

In step 6 Create user: While creating (System) user SM_COLL_<SID> I am getting error :

An error occurred while processing the UME command READ_USER from agent <hostname> : Server returned: 401 Unauthorized. Please check SMD agent application logs.

And for ABAP System,

SMDAGENT_XXX Technical User (in Managed System <SID> Client 000)

while creating user SMDAGENT_<SID> and SAPSUPPORT

I am getting error:

No CENTRAL nor DIALOG instance known for system <SID>

But in SM51 I can see Server Status Active.

and Users are not present.(Checked it through SU01)

I am not getting why this is happening.

Please help me regarding the same.

Thanks & Regards


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  • Best Answer
    Posted on Dec 05, 2011 at 12:19 PM


    please apply the sap note to fix the error in ABAP side

    [Note 1567642 - RFCs: Connections to managed system can't be created|]

    and make sure you are suing admin user for doing solman_setup.



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