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Former Member
Dec 03, 2011 at 07:03 PM

Copying Priority from SLFN in Satellite system to SDCR in Solman

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Hi Guru,

We want set our priority in the service desk message and then create a change request from the service desk message. When the change request message is created, the priority defaults to 4. How can we set the change request message to copy the priority from the service desk message.

Need your help ASAP

Regards,

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