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Former Member
Dec 02, 2011 at 06:11 PM

Solution manager Remote Connection issues

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Hi

I'm currently in the process of setting up Solution Manager 7.1 on windows Server 2008r2 using central system.

I did the prerequisite check & the Solman installation and i'm actuallly working on the post-installation steps.

I'm experiencing difficulty with the step : "Configure Remote Connection to SAP".

I followed the informations provided on : http://service.sap.com/remoteconnection

In the technical prerequesite you have to set up a connection to sap support.

So i have to choose a connection type : I selected Internet connection so my first question is : do we need "VPN with SNC" or "VPN OR SNC" ?

I personnaly understood VPN or SNC.

So from here i decided to use SNC.

The first step was to set up & configure the SAProuter. I decided to do it on an another computer on the same domain ( not on the same computer where Solution Manager is installed ) but i'm not sure it is necesary

I assume I can install Saprouter on the same location as the Solution manager? do you recommend it ?

The Basic Functions testing with niping is working.

The next step is : "establish Internet Connections"

So now i can choose between SNC or VPN : my goal is to establish the connection as fast as possible.

I actually don't have a switch available ( i can get one if necesary but time is running ... ) so i'm opting for the SNC solution.

I tryed to get the certificate for the saprouter but i don't have a register SAProuter, but when i opened a customer messager for component XX-SER-NET, SAP answered about the impossibility to access SAP service Backbone with an SNC , saying that i will need to register a VPN site to site connection to SAP => i don't get it .... Can someone explain it to me ?

So please can one of you guru's tell me how to set this remote connection :

-which materials ( server / switch / firewalls ) ?

-where to get the right documentation ?

-What about DMZ ?

-I have a single IP Address is that enough ? ( setting up nat for port 3299 )

- do i have to contact a service provider ?

My idea was initially to set up the SAProuter on the same computer as the SOLMAN setup & use SNC communication to communicate with SAP but it doesn't seems that easy. Do i need separate installation for Saprouter <=> Solution Manager. ?

What's the minimal infrastructure to establish this connection ?

In addition to that, after configuring the SAProuter, i had trouble with the SAPMMC : on my system , on the instance 0 , the process disp+work.EXE won't run ( yellow light )and i can't find where i made a mistake if you have suggestions ...

Really need your help, i'm on a short deadline ... Any help, even incomplete, would be appreciated.

Thanks a lot.