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Dec 02, 2011 at 12:59 PM

Send notifications to uwl

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HI All,

We need to send notifications in the UWL when ever a work item is approved / rejected.

1) Approve

When ever the workitem is approved by an agent we need to send notifications to the next appropriate agent.

2)Reject

When ever the workitem is rejected by an agent we need to send notifications to all the agents who ever involved

in the workflow process.

Please guide me to achieve this scenario.

Thanks & regards,

Harsha