Hi,
When a service order is created from a template, is the template number stored in the order?
I've searched the database tables for several hours, with no success. The template also isn't included in the document flow from the order.
I want to build a BI report on all orders based on the same template, e.g. to see if the actual hours are regularly more than the planned hours.
It's simple enough to create a custom table to store this, but I'm hoping there is standard functionality.
Thanks,
Nick