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Former Member
Dec 01, 2011 at 08:27 PM

xcelsius showing disconnected with live office connection

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guys i have created an excel file ushing webi then imported in xcelsius

the data gets updated every 12 hours in the webi reports

now i have 2 questions

i went to data connections in xcelsius and with live office connecitons i can see all my webi report connections but they all show disconnected written next to them.. (is that how its suppose to be)?

as it seems my data is not getting updated every 12 hours on the portal. from live office connection> usage-> i picked refresh every 12 hours.

i saw a note on line to update my live office to sp2.. i cant seem to find live office sp2 on line any where

i have downloaded and using

Business object integration kit xi 4

with xcelsius enterprise 5.3.6.0 buil dnumber 12,3,6,1247( not sure what all those number means)

is live office suppose to be part of integration kit? if not where can i find to download it.

and is thats the best way to refresh the data every 12 hours or should i use refresh conneciton button and check mark the report that i need to refresh using the button?