I'm using a vendor product that uses Crystal Reports Viewer for .NET v13.0 on a 64-bit windows 2008 server.
Everthing works fine in the vendor's environment but when I installed it on my servers when I try and Export, click next page, zoom or search I get a plain white overlay over the normal UI and it freezes the report.
Specifically if I click the export icon for a split second I can see the export dialog show up but it's immediately covered up by a white page that is the same size as the export dialog. The rest of the report is shaded gray as normal but it freezes that way. If I click on the gray area then hit ESC it goes back to normal, but I can't export anything.
Same basic behavior when I click Next or try and search for text. A small progress window shows but is white only then, I can't hit ESC and have to close the report out.
With zoom if I click on the zoom drop-down I see the zoom choices for a split-second but it's again covered over by whiteness.
I've searched through this forum quite a bit and can't find any similar issues. I can see all other graphics just fine and this same server was working fine with the 2008 version in the past. Are there any temp directories or special permissions required?