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Portal 7.3 : Error after update

Hello everybody,

i updated my portale 7.3 installation.

On detail i updated with JSPM the following files:

AJAXRUNTIME05_0-10008281.SCA

EPBASIS05P_1-10007920.SCA

FORUMS05P_1-10008777.SCA

KMCUI05_0-10008778.SCA

KMCBC05_0-10008093.SCA

KMCWIKI05P_1-10008780.SCA

so i updated to SP5...

after portal restart when i try to launch logon page i have a error:

500 Internal Server Error

Error: Application error occurred during the request processing.

Troubleshooting Guide.....

and the detail error is:

Cannot process an HTTP request to servlet [gateway] in [irj] web application.

[EXCEPTION]

java.lang.AbstractMethodError: com.sap.portal.navigation.AliasService.containWebXmlAliases()Z

at com.sap.portal.navigation.Gateway.service(Gateway.java:65)

at javax.servlet.http.HttpServlet.service(HttpSe...

Any suggestion?

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4 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 02, 2011 at 07:04 AM

    Hi,

    Are you using Custom logon page for your portal ?If so what are the steps you have performed after upgrade?

    Naga

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 20, 2011 at 06:57 AM

    try this:

    1. Open the Netwaver Administrator by accessing the URL

    http://<host>:<port>/nwa

    You will need admin rights to access this

    2. Navigate to Configuration->Authentication and Single Sign-On->Properties

    3. Set the property Path or URL to the branding image (ume.logon.branding_image) to layout/<your image file name>. In my case it's layout/me.jpg

    4. Set the property Alias of the aplication for customizing login pages (ume.logon.application.ui_resources_alias) .

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  • Posted on Jul 13, 2012 at 07:04 PM

    Hi,

    CoUld you share what wasthe issue inthis case?

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 15, 2016 at 10:49 AM

    Apply note

    1840877 - 500 Internal Server Error while accessing /irj/portal

    to solve this issue.

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