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Former Member
Dec 01, 2011 at 01:45 PM

Inbox search and get_inbox_partnrfct method

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hy guru, i'm facing an issue about the search in the inbox.

When you do a search with My Goup, the result doens't bring Interaction records created by the colleagues of the group.

I applied the sap note 1586719 but it"s not enough. i have also use the badi ZCL_IM__CRM_IC_INBOX_BADI. In the method before search i retrieved all the BP from wich i can go for the interactions records and that is ok.

the trouble is when i have to retrieve the partner function from the customizing

cl_crm_aui_service=>get_inbox_partnrfcts(

EXPORTING

iv_process_type = iv_proc_type

IV_SEARCH_BY_GROUP = lv_search_by_group

CHANGING

ct_bp_function = lt_bp_function ).

in customizing for map business transactions to Responsible Employee/ group, i have resp.employee blank and Resp Group '00000022'.

if i change the Resp employee with ICAGENT, the search works but only for icagent. How can i generalize it?

i've noticed in debug in the method READ_BUSINESS_TRANSACTIONS there is a parameter CHKLST_PARTNER_FCT what is it for? can i use it by passing the function partner?

thx yall .