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author's profile photo Former Member
Former Member

Scope of SAP CRM

Hi Gurus,

I'm a SAP ABAPer ...i would like to learn SAP CRM.

i just wanted to know the scope of SAP CRM in the industry.

thanx

Rohan

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    author's profile photo Former Member
    Former Member
    Posted on Dec 01, 2011 at 12:06 PM
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  • author's profile photo Former Member
    Former Member
    Posted on Mar 14, 2012 at 06:23 AM

    Hello Rohan,

    It is easy to move on CRM technical if you know ABAP very well, Just need to know basic CRM process.

    CRM is all about to 3 basic modules , Also Called (Sub Modules) like: Marketing, Sales and Service and on top of it UI technologies like Web UI, IC etc. Also there other tools like Easy Enhancement Workbench(EEWB) and now the latest Application Enhancement tool (AET), Rapid Applications,to add new fields etc.

    The transaction "CRMD_ORDER" which is know as One Order frame work in CRM need to be understood throwly. As well as need to have awareness of other transaction like master data : Busines partner: BP, Products, Oppt, Activity,COMMPR01.etc..

    Hope By now you have become CRM Expert Consultant,,, ALl the Best...

    Regards

    SarjitSagar

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