There is a requirement to create Service Lead from Service Contract. I dont think there is something different by name Service Lead so i assume it is Standard Lead which is present in system.
I maintained the copy control for Tx. Types and as well as for Item Categories.
If i create a Service Contract and create a follow up Lead with no items, it works fine.
Suppose i use an item (sales/service item), and i try to create a follow up Lead, the resulting pop-up to choose items from preceding document shows and error and the item doesnot get coped and displays an error, 'Sold-to-Party is not eligible for contract items'.
Has anyone come across this issue?
Thanks and Regards,