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Former Member
Dec 01, 2011 at 06:07 AM

Lead as Follow up document from Service Contract

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Hi Experts,

There is a requirement to create Service Lead from Service Contract. I dont think there is something different by name Service Lead so i assume it is Standard Lead which is present in system.

I maintained the copy control for Tx. Types and as well as for Item Categories.

Issue:

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If i create a Service Contract and create a follow up Lead with no items, it works fine.

Suppose i use an item (sales/service item), and i try to create a follow up Lead, the resulting pop-up to choose items from preceding document shows and error and the item doesnot get coped and displays an error, 'Sold-to-Party is not eligible for contract items'.

Has anyone come across this issue?

Thanks and Regards,

MG