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Former Member
Nov 30, 2011 at 11:19 PM

Problem installing BOE client tools on machine with Crystal 2008 installed

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I need to have the BOE client tools installed on my workstation in order to publish and work on reports on the enterprise server. I already had Crystal 2008 installed on my machine. So I went to the website to download the product, put in the registration key, etc. and installed just the client tools and the database access. Once this was finished, I tried to open Crystal Reports and got this error

The procedure entry point ?PrintLegend@CMapXLLegend@cslib300@@QAEXJJJJJ@Z could not be located in the dynamic link library cslibu-3-0.dll

I have uninstalled BOE client tools and Crystal still doesn't work. Now it gives me an error that it cannot find boezlib.dll.

Did I do the installation in the wrong sequence or something? Should I install the client tools first and then install Crystal 2008? Or is there something else I need to do to get things set up?

Appreciate your help!