Hello Experts,
We were downloading the condition records from ECC to CRM system (Production), but due to Mapping error, it was unsuccessful, i wonder what's going wrong there.
When i see in SMQ2 (CRM Inbound Queue), an queue got stucked there, i.e, R3AD_ZDNL_COND_A930 having SYSFAIL status.
While debugging the queue, I have found that the queue got stuck because of u2018Mapping Erroru2019.
I found inside, Standard code reads the record from table /SAPCND/T681 (Condition Table Structure) for KAPPL = 'CRM', KVEWE = 'PR', KOTABNR = 'CUS930' and AS4LOCAL = u2018Au2019 for which the value of VAKEY_OFFSET is maintained as 0.
If system finds the value of VAKEY_OFFSET is Zero(0) then it will change the download type from D (Delta) to M (Mapping Error) and raise the error & block the Inbound Queue in CRM.
I checked in SMW01alsofor getting some more knowledge about that queue, here the error description:
Structure information for table CNCCRMPRCUS930 not available (Message class: CND_MAP)
Error when carrying out delta download (Message class: CND_MAP)
I am a technical guy and dont have much idea in CRM Middleware.
I welcome your valuable thoughts and will award full points.
Regards,
Jeo