Hi, all.
We are a fairly new SAP installation. As such, we've just started implementing background business jobs and have worked our way through the concepts and authorizations needed to get the workflow figured out and activated. In general, we have the process set up so that a user goes into Work Center, enters a job request, I get the request via Incident Management and create the document and get the job scheduled from within Solution Manager (kicks me into SM37 on the required system).
I've gone thorugh the white papers, best practices, etc, and while these are very good for explaining concepts, they don't get into the nuts and bolts of some of the selections that can be made in the process. There are many boxes that get checked in the tutorials/examples that have no explanation of what they do.
eg - http://help.sap.com/saphelp_smehp1/helpdata/en/57/d2cf601a664302a3a0a0dd98b48b31/content.htm
For instance - in Job Documentation General Tab/ Step Overview - what does selecting "client specific" do? What are the ramifications of not choosing it? Can it be defaulted on? All examples seem to select it.
When making job changes (adding a step, for example) - nowhere does any documentation describe how Logical Components afect the change. In order for a change to be reflected in the schedule, the Logical Component that contains the client that the job needs to be run on has to be deleted, change saved, then LC re-added in order for that change to make it to that system/client. Or is there a better way that I'm missing? Seems very clunky.
What are the differences/benefits of using versioning vs creating new documents? ( I do know the difference in the concepts, but in the SAP world, how do they aid the process?)
Why do Jobs get scheduled (invalidly) if there are errors in the job documentation?
Why do job documentss with empty job names and no job documentation get created? (This one has me stumped - I can't figure out which process created these. They seem to be created during an update process but I don't know which ones..)
Lots of questions, I know.. lol.. Are there any documents that dig into these details, or is this all trial and error to find the 'best' method for each customer's implementation?
thanks.
Bernie Krause
Edited by: Bernie Krause on Nov 30, 2011 10:06 PM Typo - meant SM37, not 36
Edited by: Bernie Krause on Nov 30, 2011 10:11 PM