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Former Member
Nov 30, 2011 at 02:58 PM

SC in Awaiting Approval but no work item found for SC

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Hi

We are in SRM 5.5 Extended Classic Scenario will item-based approval workflow for SC.

A requestor has created a SC which requires several steps of approval.

The shopping cart has status 'awaiting approval' but when we check via BBP_PD system gives 'No workflow item found .

Why this occurs is already strange we have lots of SC every day and workflow item is created properly.

But 2nd question is if there is a solution available to retrigger / restart the workflow for this SC ?

Any help would be appreciated