Hi
We are in SRM 5.5 Extended Classic Scenario will item-based approval workflow for SC.
A requestor has created a SC which requires several steps of approval.
The shopping cart has status 'awaiting approval' but when we check via BBP_PD system gives 'No workflow item found .
Why this occurs is already strange we have lots of SC every day and workflow item is created properly.
But 2nd question is if there is a solution available to retrigger / restart the workflow for this SC ?
Any help would be appreciated