Hello Everyone,
I am working in SRM 7.01, with the Process Controlled Workflow, in the Extended Classic Scenario.
I customized the workflow so that it contains 5 levels in the process : three 1-step approval, an n-step approval, and the automatic approval by the system.
The process levels look like this :
100 - C Approval with Completion - Z_PURGRP_EVENT - Purchasing Approval step - Z_SC_RR_PURCHASING_GROUP - Shopping Cart: Get Purchasers of Purch. Groups for Approval - 40007952 - SRM Shopping Cart Completion - 2 Item-Based Decision for Entire Document
200 - C Approval with Completion - Z_FINANCE_EVENT - Finance Approval step - Z_RR_FINANCE - Determine Accountant for Finance verification - 40007952 - SRM Shopping Cart Completion - 2 Item-Based Decision for Entire Document
300 - A Approval - Z_PROJ_EVENT - Project Manager Approval step - Z_RR_PROJECT - Get Project Manager for approval - 40007953 - SRM Shopping Cart Approval (1) - 2 Item-Based Decision for Entire Document
500 - A Approval - Z_CORP_EVENT - Corporate Approval step - Z_RR_SPENDING_LIMIT_APPROVER - Get Cost Center's Spending-Limit Approver List - 40007953 - SRM Shopping Cart Approval (1) - 2 Item-Based Decision for Entire Document
999 - S Automatic (System User) - 0EV999 - Check Necessity of Automatic Decision by System - 40007988 - Automatic Approval - 1 Decision for Entire Document
I had configured this in a developement environment, where everything worked fine.
I transported all the settings (Process Levels, BRF objects, Enhancements) to a new quality system, maintained the Approver List and the Approval limits in PPOMA_BBP and yet the step 500 (n-step approval) is not triggered at all.
When I look in SLG1, all other levels are processed properly, but there is no entry at all for the step 500, as if it was not configured at all. It is then very hard for me to find out what could be missing for this step, as there is no information at all in the logs and all the customizing and enhancements seem identical between the two systems.
Should I activate something in order for the N-step approver functionality to work ?
Any input would be greatly appreciated.
Thanks,
Sofiane