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Former Member
Nov 29, 2011 at 08:27 PM

schedualed report fails within seconds, infoview ok


Windows Server 2003 R2 Standard (64) SP2

BusinessObjects XI 3.1 (any guidance on how to find the current FP applied is welcome)

Reports run through infoview complete without issues, however if the same reports are scheduled with the same parameters the report fails immediately with no processing time taken and the following error.

Unable to reconnect to the CMS D7DGHRL1.***********.com:6400. The session has been logged off or has expired. (FWM 01002)

EDIT: it looks like this started after applying the following 1538502 - The Web Intelligent server is running out of memory, your document has been closed.If the problem persists, contact your BusinessObjects administrator. (Error ERR_WIS_30285), if anyone can shed some light on which specific setting might cause this I would appreciate it. Rolling back this change might fix this issue but I will be left with the original memory problem.

Edited by: Frank Martinello on Nov 29, 2011 9:53 PM

EDIT 2: rolled back the changes from that KB article, scheduled jobs are still failing.

Edited by: Frank Martinello on Nov 30, 2011 3:12 PM